GENERAL TERMS & CONDITIONS
1.TERMS AND CONDITIONS
These are the General Terms and Conditions (“GTaC”) of Some bvba, a private limited company established under the laws of Belgium. Some bvba is located at Hooilaar 40, 2230 Herselt, Belgium. E-mail:firstname.lastname@example.org . VAT (BTW) number: BE 0829.249.337. MdMN is a trademark of Some bvba. These GTaC shall apply to all purchases and sales agreements entered into by Some and its customers through the regular MdMN website. By checking the ‘Accept’ box you agree to their contents and their applicability to the agreement you enter into with Some.
2.1 The purchasing process
You can place an order by clicking on all desired items on the website, which will place them in your Shopping Bag. You may then inspect your Shopping Bag and make any changes necessary. Once you find the Shopping Bag corresponding with your wishes, you may click on the ‘Add to Shopping Bag’ button, which will generate an electronic order form listing the desired items. Upon completion of the order form, including details of payment, you may click ‘Purchase’, after which you will be transferred to a secure environment to finalize the financial transaction. This will complete your order.
2.2 The sale and purchase agreement
Upon processing your order, MdMN will in principle send you an e-mail receipt. The sale and purchase agreement shall be completed from the moment said e-mail is sent. This said agreement shall therefore be deemed as agreed in Belgium.
2.3 Refusing a transaction
MDMN reserves the right however, to refuse to process a transaction for any reason and/or to refuse service to anyone at any time in its sole discretion.
MDMN delivers worldwide. For questions about deliveries outside the European Union please contact us.
3. PRICES AND INFORMATION ON THE WEBSITE
3.1 Listed prices
The prices listed on our website include VAT, but do not include shipping costs. The total price listed on the order list and on the electronic order form does include shipping costs. Prices are subject to change at any time.
Products are sold on a delivery unpaid basis. The recipient may also have to pay import duty or a formal customs entry fee prior to/or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.
3.2 Price changes after concluded sale and purchase agreement
Changes in prices do not affect the sum payable in a concluded sale and purchase agreement as confirmed by MdMN by e-mail.
3.3 Information regarding prices, specifications, etc.
Although all information regarding prices, specifications, etc. is placed on the website with the utmost care, MdMN does not guarantee its accuracy. Despite that we do everything possible to display the colors of our products again faithfully on our website, it could be that the actual colors may have slight variations depending on your monitor and / or screen settings. The delivery of our products depends on their availability. If there are significant unexpected delays in the products ordered by you, you will be informed as soon as possible via email and you could possibly opt for an equivalent or higher quality product.
3.4 No obligation to deliver in case of incorrect information
MdMN shall not be bound to deliver any orders that were placed on the basis of incorrect information on the website.
Payment can be made by credit cards as indicated on the electronic order form. By making use of a credit card(number) you confirm that the credit card that is being used is yours. The amount payable will be debited from your account when your order is accepted by MdMN. All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to MdMN, we shall postpone delivery and contact you. In that case MdMN shall not be liable for any delay or non-delivery. Credit card details will be processed by means of an SSL (secured socket layer) connection. MdMN shall not be liable for any misuse of this data by third parties. Creditcard information is not stored by us.
5.1 Delivery period
MdMN shall do her utmost to deliver all purchases within the period indicated on the website. MdMN however is dependent on suppliers in this respect and availability of certain raw materials. As a result, all times indicated on the website are indicative. MdMN shall not be liable in any way if delivery takes place at a later date. Exceeding the term of delivery and/or exceeding the term of thirty days after placement of the order, shall not automatically place MdMN in default.
5.2 Delivery of your purchase
Your package will be delivered to Europe through DPD. Upon delivery of the package to the delivery person will ask for an autograph. After sending you will receive an email from us with a link which allows you to track the shipment. For some larger pieces from the FELTART by Sonja Mellaerts collection, MdMN will contact you to arrange a delivery.
5.3 Insurance of your shipment
All items are insured by MdMN until such time that they have been delivered at your address. Any complaints regarding the state in which goods have been delivered (including missing labels and tags) must be made to MdMN no later than two working days upon receipt of the goods by e-mail. email@example.com. In case your shipment is not delivered within 14 days, MdMN will have the courier conduct an investigation of the status of your shipment. Only after the outcome of this investigation, MdMN may refund the value of your order. Such refund will be made if MdMN or the courier is to blame for not receiving your order.
6.1 Cancellations, returns and exchanges
Cancelling an order for free is only possible before the order has left our studio.
Please check the product carefully upon receipt before taking off all original tags and labels and decide within 7 working days whether you accept the product or send it back to MdMN. After removing the tags and/or after using the product, the product cannot be returned or repaired, nor entirely or partially refunded.
All goods purchased from MdMN can be sent back within 14 days upon delivery.
This does not apply to products manufactured by MdMN according to customer specifications or are personalized items.
The costs of return are borne solely by the purchaser. MdMN does not pay the return costs. The way of return should be done in similar manner to the way in which MdMN performed the initial delivery.
Be aware that you must cover the costs of the return shipment, as MdMN does not pay for the return shipments.
A return can be obtained simply by sending us an email, we would appreciate it if you report the reason for sending the return. However, this is not required. Returns without return form can be returned by MdMN without repayment to the buyer.
Are you abroad? Choose a secure, trackable shipping method and return your order to the address below.
Requesting a return number shall automatically bring about the dissolution of the sale and purchase agreement between MdMN and the customer and obliges the customer to return the goods to MdMN within 7 days of cancellation. Returned goods must be identified by the purchasers by means of enclosing the return form. Unidentified goods may be returned to the purchaser without refund.
Are you staying abroad? We recommend that you use a secure, trackable shipping method to return your order to us at
Some bvba / MdMN
België / Belgium
If there has been made unauthorized use of an alternative delivery address (such as a freeport) the cost will be deducted from the amount to be credited.
We also recommend that you insure the return shipment as you are responsible to take reasonable care of the goods and will be liable for damage to items or missing items until we receive them at our studio. MdMN cannot be held responsible in any way for damaged or missing items during the return shipment.
Be aware that you must cover the costs of the return shipment, as MdMN does not pay for the return shipments from abroad.
All accurately returned products will be credited as a refund to the original purchaser’s credit card account, bank account or PayPal account excluding the shipping costs to the shipping address.
In order to receive a refund the product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. New and unused means that there are no (make-up, deodorant,…) marks on the item or any wear on the tags. Unused also means: no perfume scent or smell of smoke, food on any item. PLEASE NOTE THAT ITEMS THAT ARE DAMAGED AS A RESULT OF WEAR AND TEAR ARE NOT CONSIDERED TO BE FAULTY. ACCESSORIES CAN NOT BE EXCHANGED OR RETURNED.
If you have received a MdMN article as a gift, you are allowed to exchange it within 14 days. The new article must have the same price, or may be priced higher, provided you pay the difference. Furthermore you pay the added shipping costs plus customs levies/taxes and import or export duties.
6.2 Refund period
After the receipt of the goods by MdMN the money will be transferred to your creditcard account within a maximum of five working days.
Banks, credit card companies and PayPal handle payments on their own conditions. That is why it can take longer before the money will actually be refunded to your account. MdMN cannot be held responsible for this.
6.3 Responsibility for return shipment
MdMN is not responsible for your return shipment to us. As sender of the shipment, you are responsible for the actual delivery to our return shipment address. You must deliver the return package in correct fashion to the post office. If it cannot be established that a return shipment that has gone missing was transferred to the post office in the correct way, MdMN shall not be obligated to refund the product.
MdMN respects your privacy. The information you provide through the website will only be used to process your order and to inform you about MdMN and its products.
The liability of MdMN towards the purchaser shall be limited to the amount of the purchase price. MdMN shall never be liable for any loss of profits or goodwill or any other consequential damages.
9. LANGUAGE, APPLICABLE LAW AND FORUM
All correspondence with MdMN must take place in English or Dutch. The laws of Belgium will apply to all transactions. Any dispute relating to a purchase and sale agreement to which these GTaC apply shall exclusively be brought before the District Court of Turnhout, unless MdMN shall choose to bring this dispute before the competent court of the purchasers residence.
Copyright is available on all information on this website. It is not permitted to copy and / or distribute information from the MdMN website without prior written permission in any form whatsoever. Visitors and users of the website can in no way derive any rights from the information offered. The texts or graphic representations on this website may not be copied and / or made public by print, photocopy, fax, retyping, storage in an automated database or any other way without written permission from MdMN.